Frequently Asked Questions

Everything you need to know about shopping with Holland Cooper.

What is the standard delivery timeframe for my order?

We offer several shipping options. Standard delivery typically takes 3-5 working days, while our Express service ensures your items arrive within 1-2 working days.

How do I return an item if it is not suitable?

We offer a 28-day return policy. Items must be returned in their original condition with all tags attached. Please use our online portal to generate your return label.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer flexible payment options via Klarna and PayPal.

How can I ensure I order the correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing these to our brand-specific charts to ensure a perfect fit.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping costs and delivery times vary by location and will be calculated at checkout.

How should I care for my luxury garments?

To maintain the quality of your items, please follow the specific care instructions on the internal label. Many of our wool and tweed products are dry clean only.